Privacy Policy of JETCAM International s.a.r.l.

Privacy Policy

JETCAM International s.a.r.l. develops and distributes a range of software products serving manufacturing companies, distributed through our resellers and OEMs.

This statement page is used to inform you of our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our products and services, including this website.

If you choose to use any of our products services, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving our services. We will not use or share your information with anyone outside of our dealer network and development staff/partners except as described in this Privacy Policy.

Information Collection and Use

For a better experience while using our products and services, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

Whenever you use our web-related services, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. If you require access to services on our website then this will require us to store your name and email address, which will only be accessible to us and the dealer associated with your JETCAM products.

If you use our mobile software products on your personal mobile device, it will collect information relating to that device as part of its normal operating process, storing it within our product. The information will be stored in a password-protected and user-controlled MS SQL Server database at a location decided by our customer and outside of our control.

Our mobile apps may require access to your mobile device's camera in order to scan barcodes. No information, other than the number found within the barcode, is retained.

JETCAM software products do not require any personal information in order to run, and do not communicate or transfer data to our servers.


Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We employ third-party companies and individuals - referred to as JETCAM Resellers - to provide sales and service on our product range directly to customers. We want to inform our users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. Please check with any service provider that you work with in relation to JETCAM products to understand their privacy policy.


We value your trust in providing us your Personal Information, and we strive to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. All communications through our websites are encrypted using SSL technology, and all customer data is stored in password-protected databases with user access level control.

Links to Other Sites

Our web sites may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.